PrepQ for Dental is a physician-led AI patient-education service from PrepQ LLC, the company behind prepq.health, that handles dental patients' pre-procedure and post-procedure questions over text message and voice call, day and night, in English and Spanish. The library covers more than 20 dental procedures — including fillings, root canals, cleanings, and emergency dental care — with more than 238 answers written by board-certified physicians and approved by each subscribing practice's own clinicians before a single patient sees them. Patients text or call a dedicated practice number with questions like what to eat after a filling, how long numbness lasts after local anesthetic, or what to do about sensitivity after a root canal. Messages that suggest an emergency go straight to the practice or 911 rather than to the AI. Most practices are live the same day, with no EHR integration and flat per-provider monthly pricing.
Dental procedures we've done the work for
Every procedure ships with prep instructions, what-to-expect guidance, aftercare, and the questions patients actually ask — written by physicians, approved by yours before going live.
A sample from our dental answer library. Your practice reviews and approves every answer — and can customize any of them to your protocols — before a single patient sees it.
Are over-the-counter whitening kits as good as professional ones?
Store-bought kits and professional whitening differ in strength, customization, and oversight, and results can vary. Some people do fine with home products, while others benefit from a dentist's guidance, especially with sensitivity or restorations. Your dentist can help you choose an approach that's appropriate for your teeth.
Teeth Whitening
What are the different types of fillings?
Common filling materials include tooth-colored composite resin and metal options like amalgam, among others. Each has different qualities related to appearance, durability, and how it's placed. The best choice depends on the tooth and your preferences. Your dentist can explain which materials may suit your particular situation.
Dental Filling
What causes dry mouth?
Dry mouth can result from certain medications, dehydration, mouth breathing, or various health factors, and it can affect comfort and oral health. Sipping water and good oral care may help. Since reduced saliva can raise the risk of decay, your dentist can suggest strategies and coordinate with your medical provider if needed.
Oral Health & Hygiene
Can pregnancy affect my dental health?
Hormonal changes during pregnancy can sometimes make gums more prone to swelling or bleeding, and good oral care remains important during this time. Dental visits are generally part of staying healthy. It's a good idea to let your dentist and your prenatal care provider know about your pregnancy so they can guide your care.
Routine Cleaning & Exam
Is a root canal painful?
With modern techniques and numbing, most people find a root canal feels similar to having a filling done and are comfortable during treatment. The procedure is often meant to relieve existing pain. Some tenderness afterward is normal as the area heals. Your dental team can talk through comfort options with you beforehand.
Root Canal
Should I go to the dentist or the emergency room for a dental problem?
Many dental issues are best handled by a dental office, while certain situations involving significant swelling, trouble breathing or swallowing, or other serious symptoms may need urgent medical care. When unsure, it's important to seek dental or medical care promptly so a professional can guide you to the right place.
Emergency Dental Care
Examples from PrepQ's physician-reviewed library. Practices customize answers to their own protocols during onboarding.
Live the same day. No EHR integration.
1 — Your physicians approve the answer set
We stage every dental answer for your review. Your doctors approve or edit each one — about an hour of physician time.
2 — Your practice gets a dedicated number
Patients text or call it any time. Urgent symptoms escalate to your office or 911 — the AI never freelances.
3 — Your staff stops repeating themselves
The same calls stop coming in. Your dashboard shows every question, answer, and escalation.
✓ Reviewed by board-certified physicians · HIPAA-eligible, BAA available · No long-term contract
Ready to quiet the phones?
Flat monthly pricing per provider. Staff seats are always free. Cancel anytime.