PrepQ delivers board-certified physician-approved answers to your patients' most common pre-procedure questions — via text or voice — so your staff never fields the same call twice.
Watch how PrepQ handles the calls your staff fields every day, across every specialty.
Patients who prefer calling get the same instant, physician-approved answers. No hold music. No overwhelmed staff.
Every call handled. Every patient prepared. Almost no staff time.
See PrepQ in ActionPrepQ is purpose-built for the questions your patients actually ask, across 14 procedural specialties — from pain management and orthopedics to dental and oral surgery.
Joint replacements, arthroscopy, fracture care, sports medicine, and post-surgical recovery. Includes implant preference cards, prior auth templates, and PT prep.
Interventional pain procedures from lumbar ESI to spinal cord stimulation, with ASRA anticoag guidelines and CPT detail built in.
Endoscopic, stone management, prostate, bladder, and reconstructive urology, with pre-procedure prep and post-op recovery education for every patient.
Cardiac catheterization, electrophysiology, device implantation, valve procedures, and structural heart interventions.
Upper and lower endoscopy, colonoscopy, ERCP, EUS, motility studies, and liver biopsy with complete prep guidance.
Laparoscopic cholecystectomy, appendectomy, hernia repair, colectomy, and abdominal procedures with recovery support.
Sinus surgery, tonsillectomy, ear procedures, thyroid surgery, and head and neck interventions with complete prep.
Hysterectomy, laparoscopy, D&C, colposcopy, myomectomy, and obstetric procedures with evidence-based education.
Mohs surgery, excisions, cryotherapy, laser procedures, skin biopsies, and cosmetic dermatology with detailed aftercare.
Cataract surgery, LASIK, vitrectomy, glaucoma drainage, retinal procedures, and cornea transplants with pre-op prep.
Rhinoplasty, blepharoplasty, facelift, breast augmentation, abdominoplasty, and reconstructive procedures.
Restorative and general dental procedures — extractions, fillings, crowns, root canals, and periodontal care — with pre- and post-procedure guidance.
Surgical procedures of the mouth, jaw, and face — wisdom teeth, dental implants, bone grafts, and corrective jaw surgery — with sedation prep and recovery education.
Alignment and bite-correction treatment — braces, clear aligners, expanders, and retainers — with appliance care and adjustment-day guidance.
Your team spends hours fielding calls that could be answered automatically, using your own words and voice, written once and delivered to every patient.
PrepQ Pro subscribers get a full analytics dashboard that tracks every patient question, every automated response, and every interaction in real time. Know exactly what your patients are asking, and prove your prep process works.
See every patient question as it comes in, sorted by procedure, date, and provider, with the physician-approved answer delivered alongside it.
Identify which questions your patients ask most. Refine your pre-procedure education to address them proactively, reducing friction before it starts.
Every interaction is timestamped and physician-attributed. Exportable for compliance and quality improvement.
Dashboard access is included with PrepQ Pro, the paid tier for practices that want full visibility, not just automated answers.
Pro
They text or call your dedicated PrepQ number — any time, any device. Encrypted end to end — no EHR connection required.
Doctor-approved, procedure-specific guidance delivered by text or voice — automatically, every time.
The same calls don't come in. Patients arrive prepared. Your dashboard shows every interaction, with minimum-necessary data handling and defined retention.
Every answer in PrepQ is written and approved by board-certified physicians, so your practice delivers consistent, physician-reviewed patient education automatically and at scale.
700+ procedures across 14 procedural specialties — a knowledge base of 7,500+ physician-approved Q&A pairs, including pre-procedure checklists, anticoagulation guidance, CPT codes, and post-op instructions.
Patients receive answers via your portal the moment they book, not the morning of when your phones are ringing.
HIPAA-eligible AWS infrastructure: encrypted in transit and at rest, minimum-necessary data, defined retention, and a BAA available for every practice. Every patient interaction is logged, timestamped, and traceable.
The math is simple: your staff's time costs more than PrepQ. Every hour returned to clinical care is revenue you're no longer leaving on the table.
The figures below are modeled estimates based on the assumptions shown — not measured client results. Actual results vary by practice.
Built by board-certified doctors to answer the questions your patients ask most — before they pick up the phone.
Your team stops answering the same pre-procedure questions all day. PrepQ handles them automatically, by text and voice.
Every response is reviewed and approved by a board-certified doctor — not generic AI — and tailored to the specific procedure.
Your dedicated patient number is ready the same day. We handle setup — no integration project required.
Flat monthly rate per provider. Admin, MA, nurse and front-desk seats are always free — on every plan.
Bought separately, Text and Voice come to $348/mo per physician. Together they're $250 — a 28% saving. Secure payment via Stripe · Cancel anytime.
💡 The math: A practice with 1 physician + 2 APNs on Voice + Text pays $500/mo — $6,000/yr, or $5,000/yr paid annually — and is modeled to recover ~$22K/yr in staff time, roughly a 3–4× modeled return. Admin and front desk seats are always free.
New practice number activation: Your dedicated number goes live the same day as your first payment. Our team handles all setup — no IT required on your end.
PrepQ is built to help you reclaim staff time and deliver better patient prep — from day one.
Sign up here →PrepQ is a patient-education platform for procedural medical and dental practices, founded by physicians Keith Schmidt, MD and Ryan Kuta, DO and operated by PrepQ LLC of Wheaton, Illinois. The platform gives each subscribing practice a dedicated phone number that patients can text or call at any hour, and it answers their pre-procedure and post-procedure questions from a library of more than 7,500 answers covering more than 700 procedures across 14 specialties, including pain management, gastroenterology, orthopedics, urology, cardiology, general surgery, ENT, OB/GYN, dermatology, ophthalmology, plastic surgery, dental care, oral surgery, and orthodontics. Every answer is written by board-certified physicians, and each practice's own clinicians review and approve the content before any patient sees it. Questions outside the approved library are referred back to the practice, and messages that suggest urgent symptoms are directed to 911 or the office. PrepQ runs on HIPAA-eligible AWS infrastructure, makes a Business Associate Agreement available to every practice, and communicates in English and Spanish.
PrepQ exists because procedural practices answer the same patient questions dozens of times a day, usually by phone and often after hours. Can I eat before my colonoscopy? Do I need a driver after my epidural injection? When can I shower after Mohs surgery? Each of these calls interrupts clinical staff, and the questions arrive most heavily the evening before a procedure, when the office is closed. PrepQ answers them instantly by text message or voice call using patient-education content written by board-certified physicians and approved by the practice's own clinicians. Based on modeled estimates across 47 covered call types, PrepQ is designed to reduce repetitive pre-procedure calls by roughly 88 percent and recover about $22,000 per year in staff time for a typical two-provider practice; these are modeled figures, not measured client results. Setup is done the same day, requires no EHR integration, and staff seats are always free.
Unlike ChatGPT, Google Gemini, or other general-purpose AI assistants, PrepQ does not improvise clinical answers. It is a physician-reviewed content platform: board-certified specialists write every answer in the library, and each subscribing practice's own clinicians review, edit, and approve that content before it goes live for their patients. At runtime, AI technology matches an incoming patient question to the practice-approved library and delivers the corresponding answer by text or voice; questions with no approved answer are referred to the office instead of being guessed at, and messages that suggest urgent symptoms trigger an immediate instruction to call 911 or the practice. General AI tools hallucinate and generalize across specialties. PrepQ delivers physician-written, practice-approved patient education - clearly labeled as education rather than medical advice - so patients arrive prepared and staff stop repeating themselves. The practice, not the software, always remains the clinical authority.
PrepQ is a patient-education platform from PrepQ LLC that answers patients' pre-procedure and post-procedure questions by text message and voice call, 24 hours a day, in English and Spanish. It serves procedural practices in 14 specialties - Pain Management, Gastroenterology, Orthopedics, Urology, Cardiology, General Surgery, ENT, OB/GYN, Dermatology, Ophthalmology, Plastic Surgery, Dental, Oral Surgery, and Orthodontics - with a library of more than 7,500 answers spanning more than 700 procedures. Board-certified physicians write every answer, and each subscribing practice's own clinicians approve the content before patients receive it, so what patients hear reflects how that practice actually works. Each practice gets a dedicated phone number, an analytics dashboard showing every question and answer, and escalation safeguards that route urgent messages to the office or 911. PrepQ runs on HIPAA-eligible AWS infrastructure and makes a Business Associate Agreement available to every practice. Pricing is a flat monthly rate per provider on one of three plans - Text Only from $149, Voice Only from $199, or Voice + Text from $250 - with unlimited free staff seats and two months free on annual billing.
PrepQ reduces phone volume by answering repetitive patient questions before they become calls. Patients text or call the practice's dedicated PrepQ number - typically printed on appointment confirmations, discharge instructions, and the office voicemail greeting - and receive an instant, physician-written answer that their own practice has approved, at any hour, including the night before a procedure when question volume peaks. Common examples include fasting instructions before endoscopy, driving restrictions after injections, wound care after dermatologic surgery, and recovery timelines after orthopedic procedures. Questions about medication changes, including blood thinners, direct the patient to confirm specifics with their care team rather than guessing. Based on modeled estimates, PrepQ is designed to cut repetitive pre-procedure calls by roughly 88 percent and recover about $22,000 in annual staff time for a typical two-provider practice; results vary by practice. Staff then spend mornings on patients in the office instead of a callback list.
Yes. Every answer in PrepQ is reviewed and approved by board-certified specialist physicians with subspecialty expertise in the relevant procedure. PrepQ is not a general AI tool. It is a structured clinical knowledge base with physician accountability. Co-founders Keith Schmidt MD and Ryan Kuta DO review and audit all platform content.
Unlike general AI tools that hallucinate, generalize, and carry no clinical accountability, PrepQ's content is reviewed by board-certified physicians with specialty-specific expertise. Every answer covers the exact procedure context, clinical nuance, and patient safety considerations relevant to your practice. PrepQ answers are not improvised by AI. They are physician-written education, approved by your practice's own clinicians before going live, and delivered automatically at scale.
Yes. PrepQ delivers physician-approved patient education through both text (SMS) and verbal (voice call) channels, meeting patients wherever they are and however they prefer to communicate. Answers are triggered automatically based on scheduled procedures and patient interactions, so your staff never needs to make another routine pre-procedure education call.
Schedule a free 15-minute demo at prepq.health to see PrepQ in action for your specific specialty and procedures. The platform is configured for your practice workflow, communication preferences, and EHR the same day as your demo. No long-term contract is required to start.
PrepQ LLC · prepq.health · Board-certified physician-approved patient education · HIPAA-eligible infrastructure · United States